Frank stopped in our store after another shop could not get all his drivers reloaded. Even told him that a *.wps was too old and was not a good program anymore. Within in an hour we had him back up and running with no problems and even explained that a "wps" file is a Microsoft Works file and is still in use today.

He in turn gave us a signed "Thank You" CD - which is actually very good and if you close your eyes you will swear your listening to Frank Sinatra himself.